AN EXPERIMENTAL STUDY OF TOTAL QUALITY MANAGEMENT APPLICATION IN LERNING ACTIVITY INDONESIA'S CASE STUDY

SABIHAINI, SABIHAINI and YULI, LISTYANA and WIDHY TRI, ASTUTI and MUHAMAD MADI BIN, ABDULLAH (2010) AN EXPERIMENTAL STUDY OF TOTAL QUALITY MANAGEMENT APPLICATION IN LERNING ACTIVITY INDONESIA'S CASE STUDY. PAKISTAN JOURNAL OF COMMERCE AND SOCIAL SCIENCES, 4 (1). 01-21. ISSN 1997-8553

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    Abstract

    Babbar's study (1995)on tthe application of total quality managemen(TQM) to educational instruction in US university has provide the idea for the current experimental study. The purpose of this study is to analize the effectiveness of TQM implementation in Indonesian higher education activities. This study is a causal research that analyzes the effect of independent variable on the dependent variable. It is proposed to find the effect of TQM implementation on the effectiveness of educational activities. The data was conducted with ex[eriment methods which iinvolved the researcher to manupulate the variable and observe for the effect. The experimental design therefore is utilized two group of participants(experimental and control group). The finding of study supports the hypothesis that TQM implementation increases the effectiveness of educational activities. TQM imlementations as a treatment has a positive effect on the effectiveness of educational activities. Students's evaluation of the effectiveness of educational activities shows the higher score after the treatment. Keywords: experimental study, TQM, educational activities, Indonesia.

    Item Type: Article
    Subjects: 600 Teknologi
    Divisions: Fakultas Ekonomi > Manajemen
    Depositing User: Eny Suparny
    Date Deposited: 22 Oct 2013 13:30
    Last Modified: 22 Oct 2013 13:30
    URI: http://repository.upnyk.ac.id/id/eprint/7467

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