Items where Division is "Fakultas Ilmu Sosial dan Ilmu Politik > Administrasi Bisnis" and Year is 2000

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Endah Pujiastuti , Eny (2000) FAKTOR-FAKTOR YANG MEMPENGARUHI KUALITAS LAYANAN DAN KEPUASAN PELANGGAN (SUATU STUDI PADA BANK DI KODYA MALANG. Masters thesis, UPN "VETERAN" YOGAYAKARTA.

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